How to get and keep customers for service-based businesses

How to get and keep customers for service-based businesses Mina Fies is an award-winning designer, remodeler, and the founder and CEO of Synergy Design & Construction. She is also the author of the Renovation Roadmap system. In this episode, Mina told the story of how she started a business in an industry that she had little prior experience in, how she built a successful business by really focusing on the customers’ needs, and gave lots of tips on business development and networking.

“You can’t be in entrepreneurship for the money alone. You have to have the passion and see the vision ahead of you. That needs to be fuel for everything.”

 

– Mina Fies

 


Reference:

Synergy Design & Construction

Facebook, Twitter, Pinterest, Linkedin, Youtube, Google Plus, Houzz 

Renovation Roadmap system

Facebook, Twitter, Pinterest, Instagram

Resources:

SCORE

BNI- Business Networking International

Traction: Get a Grip on Your Business

Rocket Fuel: The One Essential Combination That Will Get You More of What You Want from Your Business

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How to Juggle Multiple Businesses While Serving Your Community

Tien Wong
Tien Wong is a serial entrepreneur, angel investor and super connector in the DC entrepreneurial community. He currently serves as Chairman and CEO of Tech2000, an IT firm that provides advanced technology training and mobile device software to the federal government and Fortune 500 companies, Chairman of Lore Systems, an IT services firm specializing in managed datacenter hosting, cloud computing, IT networking, and Chairman and CEO of Opus8, a private investment and advisory firm. Tien is also the founder and host of Big Idea CONNECTpreneur Forum, a community that connects entrepreneurs and investors in the Mid-Atlantic region.

In this episode, Tien talked about how to effectively manage multiple projects at the same time, what are the most important considerations when evaluating your business ideas, and how to know that your product/service really solves a customer problem. He also shared other lessons learned through years of entrepreneurial experience and explained why “your network is your net worth” for an entrepreneur.

“Be self-aware. Know your limit. But you have to have the supreme confidence that you are going to win.”

– Tien Wong

 


Lore Systems

Tech2000

Opus8

Big Idea CONNECTpreneur

Twitter, LinkedIn, Facebook


Reference

Essentialism: The Disciplined Pursuit of Less

Soundwise

Creative Strategies to Get Customers and Grow Your Brand

Episode 20 copy

Melanie Spring is the Chief Inspiration Officer of Sisarina, a Washington DC-based brand strategy agency with purpose. Melanie had the entrepreneurial blood in her since she was a kid. She started out in the web-design and marketing business, and found her true passion in helping companies grow their brands and build their communities. In this episode, Melanie shared how she made Sisarina stand out from the crowd with authentic human interactions and relationship building. She also talked about some really creative strategies to attract customers and simple actions you can take immediately to refine and grow your brand.

“Your brand should reflect who you are fundamentally.”

– Melanie Spring

 
 

 


Sisarina

Location:

801 A St SE #2
Washington, DC 20003
Telephone: (202) 854-8964

Instagram, Facebook, Twitter


Reference

Adventures in Branding Podcast

HERadventures

Melanie Spring

Soundwise: Audio Courses in Business and Personal Development

How to Create A Viable Business with Tangible Social Impact

Episode 18
Colin Hartman is the co-founder and CEO of Harper Macaw, a fine chocolate factory in Washington DC that is turning delicious cocoa into a force of social good for rainforest restoration.

Colin is a Marine Corps officer turned MBA turned food entrepreneur. In this interview, he talked about how to create a business model that is viable commercially while making a social impact. He also shared insightful tips on attracting initial investment and customers, and offered advice for emerging entrepreneurs.

“We turn the business into a value cycle by reinvesting part of the proceeds from our product to improve the environment that they come from.”

– Colin Hartman

 


Harper Macaw

Location:

3160 Bladensburg Rd NE
Washington, DC 20018
Phone:202-800-0351
Email:hello@harpermacaw.com

Instagram, Facebook, Yelp, Twitter


Reference

Warby Parker

Zappos

Fab

Shoedazzle

Valrhona Chocolates

Hershey’s

Nike

Dandelion Chocolate

Scharffen Berger

Glen’s Garden Market

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